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Content Authoring

Rapidly deliver knowledge through complex workflow approvals

Semantic Search

Find relevant answers from any repository in any format, in native languages

Guided Knowledge

Create guided flows for navigating users to the right answers across multiple content sources

Knowledge Analytics

Gain deeper insight into customer interactions and knowledge gaps

Knowledge APIs

Leveraging customer context and data from external systems for step by step guidance

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Integrated Apps

Deliver knowledge at the point of need using Web Self-Service and Contact Center Apps

China

Room 1311, 13th Floor, Block B, Lucky Tower, 
No.3 Dongsanhuan Beilu, Chaoyang District,
Beijing 100027, China

Tele:  (852) 3183 1333
Fax : (852) 3183 1311

Tele: (86) 13143813600

Contact Us

Hong Kong

Unit 9C, 9th Floor,

Tung Kin Factory Building, 196-202 Tsat Tsz Mui Road, 

North Point, HK

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