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Case Management

Manage timely resolution of incidents

Guided Resolution

Dynamically capture critical information through guided dialogues

Customer Engagement

Personalize proactive communications with your customers from deep service profiles

Social Contact Center

Infuse social listening and engagement into the contact center

Agent Mobility

Enable agents to resolve issues even when away from their desk

Unified Agent Desktop

Integrate other systems into one unified experience for your agents

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China

Room 1311, 13th Floor, Block B, Lucky Tower, 
No.3 Dongsanhuan Beilu, Chaoyang District,
Beijing 100027, China

Tele: (86) 13143813600

Contact Us

Hong Kong

Tele:  (852) 3183 1333
Fax : (852) 3183 1311

Unit 9C, 9th Floor,

Tung Kin Factory Building, 196-202 Tsat Tsz Mui Road, 

North Point, HK

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