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Content Authoring

Rapidly deliver knowledge through complex workflow approvals

Semantic Search

Find relevant answers from any repository in any format, in native languages

Guided Knowledge

Create guided flows for navigating users to the right answers across multiple content sources

Knowledge Analytics

Gain deeper insight into customer interactions and knowledge gaps

Knowledge APIs

Leveraging customer context and data from external systems for step by step guidance

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Integrated Apps

Deliver knowledge at the point of need using Web Self-Service and Contact Center Apps

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香港办公室

香港北角屈臣道4-6號海景大廈B座10樓1001室

中国办公室

北京市朝阳区东三环北路三号幸福大厦B座13层1311室

电话:  (852) 3183 1333
传真 : (852) 3183 1311

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传真: (86) 10 64630559/995 ext 801

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